Shopping for shoes, purses, and jewelry from DSW (Designer Shoe Warehouse) is always a delightful adventure. However, there will be times when you must cancel an order or return items you requested, but they must meet your needs. In this guide, I will show you how to cancel a DSW order and answer questions about the DSW return policy so you can easily shop again.
How to Cancel a DSW Order
Timing is everything in online shopping. You need to know a few takeaways should you have DSW order cancellation inquiries.
Check the Order Status
How to Cancel Your DSW Order Step 1: Determine its Status: You can sign in to your DSW account and click “Order History.” There May Be A Cutoff For When You Can Cancel Orders based On If Your Order Is Already In Process Or Not.
Sign In to Your Account: Open DSW’s website and then log in to your account.
Go to Your Orders: Go to Order History, where you can see your orders.
Order Status: Orders will be canceled only if they have yet to be shipped and are still in processing.
Know Everything About DSW, Which Can Guide For Its Return Policy Code
But if you strike out on the chance to cancel your order, that’s okay—DSW has a lenient return policy. We cover everything DSW return policy requirements.
Return Methods
For the DSW return process to be easy on you, they have plenty of options available regarding returns.
In-Store Returns: You are allowed to return: -Online orders + in-store purchases in any DSW location. Return your products with the original receipt/packing slip; you should have no trouble returning them.
Online Returns: If you cannot make it to the store, return your items by mail. Follow the instructions for product returns on the DSW website; print an accompanying prepaid return shipping label.
DSW VIP Return: DSW VIP members get returns for free. Non-VIP members — The $8.50 return shipping fee will be deducted from your refund.
Return Window
Return and Exchange: You have 60 days from the purchase date to return or exchange an item – as long as the items are in their original condition and packaging.
VIP Elite 90-Day Return: VIP Elite members are eligible for 90 days to return shoes if unsatisfied with DSW.
Conditions for Returns
Certain conditions must be met to return an item —To qualify for a return, the following criteria are followed:
Unused and in original Packaging: Items must either be unworn or new with tags attached. For example, shoes should be in their shoebox.
Receipt or Proof of Purchase: Regardless of whether you plan to return in-store or by mail, your receipt or packing slip is also a must for returns for an exchange.
Refund Process
DSW will process your refund when they receive and check out your return
DSW Return Policy Exceptions
Although DSW is very generous with its return policy, there are a few exceptions/limitations you should be aware of:
Final Sale Items: Final sale items cannot be returned or exchanged. Make sure to read more on the product page itself for any final sale announcements before you add anything to your cart.
Used Items: DSW will not take back articles that look like they have been used. This is why you must test the fit of your shoes indoors, and you can’t wear anything apart from them if you want to return them.
A must for original packing: Throw the original package in your return shipment, or even many stores won’t accept a return. Hang onto the original box until you are sure you will keep the item.
Why Being a DSW VIP Matters
As mentioned earlier, DSW’s VIP program boasts valuable benefits, such as free returns and a longer window for VIP Elite members. Why is it worth considering this?
Free Shipping and Returns: DSW VIP members also receive free returns on online purchases, which erases the $8.50 shipping fee to return an item.
Use This Title Instead: VIP only offers, including discounts & and exclusive sale access
90-Day Return Window for VIP Elite: Need more time? VIP Elite gets 90 days to make returns, so that should be an upgrade.
Conclusion: A New Common Shopping Approach
If you need to cancel a DSW order or return items, this is easy if you act quickly and follow the proper steps. Remember to keep track of your order and contact customer service when necessary, taking advantage of DSW’s easy return policy to make your shopping experience seamless. Sign up as a DSW VIP member, and you can get additional perks like free returns for purchases and an extended return period to make your experience even better!
